how are you ?
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(my name)Note: DO NOT ATTEMPT OT VISIT THE SITE MENTIONED IN THE SPAM MAIL ABOVE. IT CAN BE DANGEROUS.
I immediately accessed my Yahoo! Mail and found out the disaster. Somebody had accessed my account without my knowledge and sent spam messages to ALL MY CONTACTS. Some of them even replied and asking if what I sent is really true. Of course, I replied and explained what happened.
To further the damage, I also found out that ALL MY MESSAGES, (Inbox, Sent, Draft, and Spam) has been DELETED. Also, my ENTIRE CONTACT LIST has been DELETED.
Image via Wikipedia
Image via Wikipedia
How to Fix Hacked Yahoo Account?
After realizing that it is nearly impossible to restore my messages and contacts by myself, I immediate look in the internet for similar cases. I found a forum post describing the same scenario as mine but did not have anything to help me.
Finally, I decided to contact Yahoo Customer Care. I looked at the category of my situation and I filled up the corresponding form. One day after, my contacts and my messages were restored to the time I last saw them.
They said that my account has been compromised and mentioned some scenario that might have happened.
1. I left my account logged in in a public internet cafe.
2. The public internet cafe installed a keylogger software to register my password.
3. I gave my username and password to phishing emails sent by those who claim to be Yahoo Customer service.
4. third party applications my have compromised my username and password.
Internet security is a serious matter. In my case, it didn't do much damage since it is only my web mail. But what if my credit card account was the one that was hacked? Or what if my online bank account password was stolen? The results are devastating. Your security in the web is your responsibility.