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An Update to My Cancelled Zest Air Flight Story

Last Tuesday, in the article entitled  True Story: Warning to Zest Air Passengers and Potential Customers , I wrote about our problem when Zest Air decided to cancel all flights from Cebu to Davao. Now I'm glad to tell everyone that Zest Air finally conceded and gave us a better option than simply refunding our tickets. Here's what happened. Went Back to Zest Air Office in Mactan-Cebu Airport After trying to contact them through various office numbers, my friends decided to go to their Airport office for the last time. If this turns out unsuccessful, we'll just buy a new ticket and pursue a legal solution. It was a tough decision since the prevailing one-way ticket prices at that time was around 2500 Pesos at the minimum.This is far from the 700 pesos Zest Air offered to refund. But our event in Davao is of utmost importance so we have no choice but to proceed. Even if it's late Tuesday night, around 10PM, they proceeded to Zest Air office. I ...

True Story: Warning to Zest Air Passengers and Potential Customers

I don't really want write this to my blog but lately, I thought it would be beneficial for many people to know what happened to me and my friends late last month. We Booked  Zest Air Tickets Cebu-Davao We had an event in Davao around the middle of this month. To save money we looked for promo fares from   local airlines such as Cebu Pacific, Airphil, and Zest Air. But because it's just a month before the event, we had trouble finding one, thanks to Zest Air who advertised a 88 Pesos promo Cebu - Davao flight. Here's the promotional poster from their website. We were so glad about it. Five of my friends were able booked a one-way ticket to Davao. Zest Air Cancels the Flight and ONLY Offered Refund  Everything's fine until we received this email from Zest Air last April 23, two weeks before the travel date. Dear __________________, ZESTAIR FLIGHT ADVISORY: Please be advised that effective May __, 2013 onwards flight Z2-_...