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My Experience with Sun Cellular Postpaid Service

I just want to share my experience with Sun Cellular Postpaid. My main purpose is to inform others who are considering to apply for it. The Application Process In short, the application process falls below my expectation, but not worse, in my opinion. Here's why. Slow Process. I applied online at their official website. Based on the list of requirements, I just have to fill out the online form, submit the competitor's latest statement, and a scan of a valid ID. I did all of that. Later that day, I tweeted Sun Cellular asking how long it will take before I receive a feedback. They told me 3 days. The 3 days turned out to be 6 days. Well, the application didn't end there. The email I received asked me to submit photocopies of Certificate of Employment, latest 1 month payslip and valid proof of billing. even though their website  said I just have to submit a competitor's billing statement and an ID. Next day, I applied again, this time through a nearby Sun Shop...

Why Would I Transfer from Globe Tattoo to Smart Bro? -Part 2

Continuation of my bad experience from using Globe Tattoo. .. And here comes the next day. I loaded my Globe Tattoo with 100 pesos and registered. Guess what? NO REPLY, FAILURE REGISTRATION. I then decided to call globe and ask for an explanation and assistance. On my first attempt, a male agent picked the call and said that there’s currently a traffic surge on my location and that users may experience denied registration requests. He said that it will just take a few minutes and the system will normalize again. He advised me to try again later and ask an apology for inconvenience. OK, after five minutes, I tried again, same results. Ten minutes, same result. One hour after, same outcome. I called again. This time the agent told that there’s no problem in the system and I may just need to try again. I said that I keep on trying since the last time I called and with the same outcome. The agent then generated a report for investigation and gave me the reference number. He a...

Why Would I Transfer from Globe Tattoo to Smart Bro? -Part 1

I had this bad experience with Globe tattoo plug-it internet connection. Last week, I saw a billboard advertising Globe Tattoo’s latest promo: One Day Unlimited Internet Surfing for 50 pesos! At first glance, I found it very interesting. The reason is that one day unlimited surfing fits my internet usage. I think that one month unlimited internet is way beyond my needs. One day unlimited is just enough especially since I just use internet during weekends. With high level of excitement, last weekend, I loaded my Globe Tattoo with 60 pesos. When I tried registering, by typing SUPERSUF50 and then sending it to 888, I always receive a message saying that my request cannot be entertained for the moment and they requested me to try again later. I tried again several times and I got the same reply. I decided then to stop registering and let an hour pass before trying again. Two hours have already passed before I tried to register again. This time though, after sending the key message, I...