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3 Things You Need to Be Careful With When Booking at CebuPacificAir.com

Cebu Pacific's contribution to the boom of local aviation industry is tremendous. That is why I totally agree with their tag line "Cebu Pacific - Why Everyone Flies". I love Cebu Pacific and how they set the trend for low-cost flying. But in this article, I would like to voice out my concern regarding the three items Cebu Pacific is doing in their online booking process, that in my viewpoint, are deceptive in nature.

1. Default Baggage Allowance for ALL passengers

When customers are not careful, they might unintentionally buy 20kg of baggage because it's the default setting. And you have to check manage per passenger link to set up the baggage for each passenger. So, imagine if you're booking for 5 persons and you want a baggage allowance just for two persons, you will end up paying 3000 pesos instead of just 1200 Pesos. That is if you intended to buy 20kg of baggage and not just 15kg. What if you only want to buy baggage on one way?

While I agree that having a default setting can hasten the booking process, it can also trap unobservant bookers into paying something they didn't wished for.



2. Seat Selection

Just like the baggage thing, Cebu Pacific made selected seats a default setting. In my 7 years of flying experience, I have never felt the need to pay for preselected seats. And considering that this is a low-cost airline, I think Cebu Pacific should've known that for their typical customers, paying for preselected seats is not common.


3. Travel Insurance

Same as the two items above, Cebu Pacific made travel insurance "checked" by default. While travel insurance has its use and importance, for most passengers like me, it doesn't matter that much.


So, next time you book via www.cebupacificair.com, please make sure that the three items above are decided properly. These things will blow up your flying cost. The default setting, I believe, is not always the best for the passengers.


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Comments

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