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Wrong Name in Booking Airline Ticket? Here's What to Do.

It's a rare occasion that one makes a mistake in his or her own name. But the possibility of making a mistake when you are booking for someone is relatively higher. If you accidentally made a mistake in the name of the person, here's what you can probably do to correct the matter.

Contact the airline immediately.

Whether through phone, live chat, email, make your concern known to the customer service department of a particular airline. When I made a mistake in the salutation address of my friends (i.e. Mr, Mrs, Miss etc.), I quickly contacted AirAsia via live chat. They quickly made the change and sent an updated itinerary.


What Mistakes are Free to Correct?

Just remember that a promo ticket is always non-transferable. If the mistake is huge enough that that it appears to be another person, that won't probably be accommodated. You may need to buy an entirely new ticket. But if minor mistakes usually involving the first names are involved, most airline companies would be kind enough to make thee change. When I forgot to write the second part of my son's first name, I quickly called Cebu Pacific and they added the missing part in just minutes.

Different airline companies may have varying policies. Some tickets can be transferable and major name changes can be accommodated. But those tickets tends to be very expensive and usually part of a corporate account. In order to avoid the inconveniences, better do it right the first time. Review the details of your booking before you click "pay".

Phone Contacts of Airlines in the Philippines

Cebu Pacific- +632-7020-888 (Manila) +6332-230-8888 (Cebu)
Philippine Airlines - +632 777-5932 (Manila)
AirAsia Philippines  - +632 722 2742 (Manila)

Comments

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