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CAAP Suspends Zest Air [Breaking News]

[Updated] Heard of the latest news? Well, my favorite airline Zest Air, now owned by Air Asia Philippines was suspended by Civil Aviation Authority of the Philippines (CAAP). Their violation? Safety, the primary concern of aviation authorities around the world.





The news just came late this afternoon. Incidentally, Zest Air's website is down. Zest Air Facebook page explains that the website is undergoing maintenance and advised the customers to go to airaisia.com for booking flights.




English: Zest Air logo

English: Zest Air logo (Photo credit: Wikipedia)

Comments from passengers with future flights booked at them swarmed their latest Facebook Page post. 

In their twitter account, Zest Air offered an apology to all affected passengers. Here's the official statement.

Zest Airways flights on August 17-19, 2013 will be cancelled due to a regulatory order. Affected guests holding bookings for flights on these dates will be offered a full refund.

We are working closely with the regulatory authorities to rectify the situation and we sincerely apologize for any inconveniences caused.

For further assistance, affected passengers are advised to call +632.7422742.

Under the Air Passengers Bill of Rights, in cases where the airline cancels the flight, the passengers should be given the option to rebook it or refund the tickets. It is not clear though what will happen if the entire airline operation is suspended.
Please stay tune for further updates. I have a flight with Zest Air this October.
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