It Seems Like Tigerair is Not Ready to Run

Last month, Singaporean-brand low-cost airline Tigerair made its debut in the Philippines. Although their presence is already felt a few months before that (because local airline company SEAIR is marketing them), their full entry was set last month.

The complete takeover of SEAIR by Tigerair is accompanied by a worldwide rebranding. As you remember, they are used to be called Tiger Airways. Now, they are Tigerair. The rebranding, according to them, represents their belief that travel should be about great experiences and memories and they want to contribute to that end.

[Related: Why Tiger Airways Re-brands to Tigerair?]

Well, I had the opportunity to fly with Tigerair just a month after the anticipated launch. What can I say? For me it seems that they are not prepared.

2 Hours Delay Due to Aircraft Situation

I booked a flight from Cebu to Manila Cebu as well as Manila Puerto Princesa Manila. Those round trip tickets were purchased last January. They are promo fares so I was ale to buy them at a very low cost. Unfortunately, last May, I received a notification that my flight to Puerto Princesa was moved (not delayed) from 6:30 PM to 10:30 AM. Well, I had no choice but to cancel the flight and refund the ticket because it will ruin not just my schedule but also that of my company waiting for me in Manila.

I decided to pursue my Cebu -Manila - Cebu flight though. But here's another trouble. Upon arriving in Cebu -Mactan airport, I was informed that my flight would be delayed around 2 hours due to "aircraft situation". I asked the lady in Tigerair's counter and dug for more details. She disclosed to me that the aircraft that we are supposed to use will be replaced with another one. My question is, why? I didn't dug further. Thankfully though, in spite of the delay, I eventually arrived in Manila safely.

3.5 Hours Delay Due to Delay of Aircraft

To my disappointment, my return flight was no different. I had to endure more than three hours of delay. The reason? Delay of arrival of our aircraft. But after what seems to be a sincere apology from the staff, I accepted the situation. Anyway, I have no other option.

What does it tell me about Tigerair?

"Delay" and "aircraft situation" - those are the words that I now connect with Tigerair service. Well, it's not as worse as that of Zest Air. But these delays seems to indicate that Tigerair is not prepared to serve its customers. Yes, they offer crazy low fares, but aside from that, customers need an assurance that they are capable of keeping their commitments.

[Related: True Story: Warning to Zest Air Passengers and Potential Customers]

But overall, I still like the fact that Tigerair is here in the Philippines. Their presence will inevitably increase competition among local operators which will lead to better services and competitive prices. I think I have to excuse them because of the fact that they are at the starting stage in the Philippine aviation. I am looking forward though for improvements.

_____________________________
Blogged Philippines gives you the latest trending information in the country. To receive free notifications follow us through the following:

1. Subscribe in our email newsletter
IMPORTANT! To enable email subscription, please verify your email address by clicking the link sent to your email address by Feedburner.

2. Follow us on twitter

3. Make BLOGGED PHILIPPINES your homepage

4. Find us in Facebook at facebook.com/pages/Blogged-Philippines

5. Follow us on Google+ -

SCAM: My First Scam Text This Year; 850000 Pesos from GMA Kapuso Foundation

It's a brand new year for everyone, including local scammers. And despite all the efforts by PLDT and Globe Telecom to curb text message scammers, from time to time, they still creep out and show up in our inboxes. And as hard to believe as the messages of winning some great amounts of money is the fact that there are still people who believe them. I personally know someone and that scam text message triggered events that turn her life upside down. So my point is, we still need to be careful regarding these scam messages. The danger is real! So without further ado, here's the scam message I received a few days ago. On Sunday, January 7, 2018 at exactly 3:33PM (PH time), I received this message from a certain Atty. Jhon Acosta with phone number 09552962911 Congratulations! Ursim# Hadwon PHP850,000 From(GMA KAPUSO FOUNDATION) To Claim Send Ur (NAME/ADD/AGE) &Call Me Now Im Atty;JHON ACOSTA DTI#0391s2018 Thankyou, Do Not Ever Reply Obviously, this is a

4 Steps to Replace Stolen or Lost Passbook

My passbook (inside my bag) was recently stolen inside a local grocery store, and I would like to share the steps I took to secure my account and get a new passbook. By User:Aerous ", CC BY-SA 3.0 , Link The steps outlined here are for a BPI savings account, but generally, the procedure will be very similar to other banks in the Philippines. 1. Call the Bank to Secure Your Account The first and most crucial step you need to do immediately is to contact your bank by phone or personally report it to the branch where you opened the account. This action will ensure that funds will stay put. The bank will lock the account immediately. The big banks have 24/7 hotlines. For BPI, it's 889-100. You have to do this step ASAP after discovering the loss. 2. Go to the Branch to Ask for a Replacement of the Passbook It can mean a simple replacement of the lost passbook, but it can also mean closing the entire account and opening a new one for security purposes. 3. Get an Affidav

How Much Does a MRI Scan Costs in the Philippines?

My dad needs a Magnetic Resonance Imaging (MRI) scan for his prostate problem. I did a little research on how much does it cost to have one. Well, it depends on many factors, such as which body part is to be scanned. There's also this technique called "MRI with contrast," wherein the patient will be injected with a chemical to make the scan clearer. For your information, this technique of adding contrast is known as Gadolinium Contrast Medium . It adds cost to the procedure, but with more clarity, the more you can trust the diagnosis. MRI Machine KasugaHuang , CC BY-SA 3.0 , Link So, in my father's case, we had a Prostate MRI, and I assume it was without contrast since he was never injected with the "contrast" chemicals. We got it in i-Scan Healthcare Inc. here in Quezon City. The cost is 13000 Pesos . Please take note that the amount was just for the scan, and a separate professional will read the result. Some laboratories offer this service (i.e

BLOGGED PHILIPPINES

Search This Blog