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GRAB CAR: Missing "Extra Stop" Feature Solved!

By Admin
A few months ago, Grab released the feature enabling passengers to add extra stops to their Grab Car rides. This feature worked so great I had to use it several times, mostly to drop friends to their houses before going home.

As you may have know, to use the feature, you just tap the "+" button in the destination box to add the an extra stop. Recently though, I haven't been using that feature and at the same time, the Grab app has been updated several times. Early this week though, I need to use it but to my surprise, I can't find it.
Tapping the "+" button allows you to add extra stop to your Grab Car journey.

I went to Grab website and found that the feature is still operational. I wondered why I'm not seeing it on my app? I even thought that the app I have is somehow broken so I decided to uninstall and install the app again. But even after that, the extra stop "+" sign is nowhere to be found.


Not Available in My Location

Turns out that the feature is not available in Cebu, my location and is currently available ONLY in Metro Manila area. How did I know? Well, I asked Grab Singapore via Twitter and after some correspondence, they told me the explanation to the mystery.

"Please be reminded that when the Multi-stop Rides icon or any other icon that cannot be seen in the system in a particular area, it means that the service is not available.
We understand that prior the update on our system you were able to use Multi-stop Rides. But to date it is only available if pick up or Drop off point is within Metro Manila. As we update the system, it also reads where would be the pick up and drop off point. Once the system notice that that the pick up and Drop off point is outside Metro Manila, Multi-stop Rides will not appear."
- Grab Singapore

So to the grabbers outside Metro Manila, we can't enjoy this feature just yet. 

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Location: Cebu City, Cebu, Philippines

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